NitroPack’s app is the centralized hub for managing all your subscriptions and website slots.
You can easily upgrade a single website or an entire subscription from the Billing menu.
Read on to learn how to do it.
How to upgrade a single website (for Stripe accounts)
First, go to Billing and scroll down to the Subscriptions widget:
Then, depending on the website you want to upgrade and its current subscription, you need to click on the “Manage” menu:
Let’s say that you want to upgrade one of your sites on Growth to Scale.
Click on “Manage” and select “View websites”:
Next, click on “Upgrade” next to the website you want to upgrade:
On the following screen, click “Choose” under Scale:
A pop-up window will appear asking you to confirm the action by clicking “Pay”:
You’ve successfully upgraded your website:
Important: The “Due today” amount depends on your next billing date. For instance, if your billing date is on the 1st of every month, and you’re upgrading to a $30 subscription on the 15th, your “Due today” amount will be $15.
What will happen with the amount I already paid for my previous subscription?
Simply put, the remaining amount paid for the subscription you’re upgrading from will be added as Available credit to your account:
Note: Your Available credit will be used for future recurring payments or purchasing new subscriptions.
So, let’s say you have a website on Business ($21 monthly) and your billing date is on the 1st of every month.
If you decide to upgrade the website on the 15th, you will get a credit of $10.5 that will be used for recurring payments or purchasing new subscriptions.
How to upgrade an entire subscription with all website slots included (for Stripe accounts)
First, go to Billing and scroll down to the Subscriptions widget.
Then, from “Manage” select “Upgrade”:
Then, click on “Choose”:
On the pop-up window, click “Pay” to complete the process:
Again, depending on your billing date and available credit, the “Due today” amount could vary.
After successfully completing the purchase, your subscription will be upgraded:
Important: You can upgrade an entire subscription only to a subscription you are not currently having.
How to upgrade a subscription (for FastSpring accounts)
Go to Billing and click on “Manage”. From the dropdown menu select “Upgrade”:
On the next screen, select the subscription you want to upgrade to and your billing period.
Note: You can upgrade to a subscription you’re not currently owning.
By clicking “Choose”, a pop-up will appear informing you that completing the upgrade will switch your account to Stripe:
Two things you need to know before clicking “Proceed to Checkout”:
All your current subscriptions will be prorated to reflect any unused time.
Depending on the period you selected, your entire account will be switched to either monthly or yearly.
In case you already own all paid subscriptions, you need to contact us to upgrade your subscription for you.
If you have Free subscriptions you want to upgrade, you can either upgrade the entire subscription (with all sites included) or just a single website.
Please note that either action will trigger the Stripe migration process.
📌 If you need any assistance or have questions, you can always reach out to our support team at [email protected] or via this link: https://support.nitropack.io