Quick Guide for Multisite Users
Updated over a week ago

As a multisite user, you can manage multiple websites from your NitroPack account.

Important: If your site uses WordPress Multisite Network or OpenCart/Magento Multistore, please refer to this article - https://support.nitropack.io/hc/en-us/articles/4407882927761.

In this guide, we cover how to:

How to Add Websites to Your Account

To add a new website to your account, log in to your profile and click on “Add new website”.


A new window will open where you need to enter the website’s URL and your preferred subscription:


After clicking “Add”, and successfully finishing your order, you need to connect the website to NitroPack. Follow the steps from the articles below to quickly do that:

How to Reclaim a Website

In some cases, websites associated with a certain NitroPack account can be claimed by your account.

You can only reclaim sites that are using a free or single-site paid plan. If the site you want to move is the last remaining website on a multi-site plan (or if it exists under a quota under a multi-site plan), you have to contact our support team at [email protected]

To start the reclamation process, click on “Add new website”. Then, enter the URL of the site that you want to reclaim and click “Reclaim”:


Next, follow the instructions to complete the process.

How to Switch Between Websites

It’s always essential to keep track of which site you’re currently logged in to. That site is highlighted in the drop-down menu in the top left corner.


You can see a list of all the sites in your account by clicking “View all websites.”


This opens a new window. Then, you can easily check all of your sites’ statuses. Furthermore, you can select the site you want to log in to by clicking the button next to it.


To verify you’re logged in to the correct website, check its name in the top left corner:


Important Note: Any changes you make will only affect the website you’re currently managing. Don’t forget to double-check whether you’re on the right site before making any changes.

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