Important: If the website you want to reclaim is on a paid NitroPack plan, the active subscription will not transfer to the new account along with the site. The site will be moved without its current plan, and a new subscription will need to be activated under the new account.
First, you’ll need a NitroPack account. If you don’t have one, go to https://nitropack.io/, click on the “Get Started” button, and select any of our plans (including Free).
After finishing the registration process, you will be automatically redirected to your dashboard.
Once you log into your NitroPack Dashboard, click on “Add new website”.
Next, enter the site’s URL and complete your order.
After purchasing a NitroPack subscription, you will be automatically redirected to your dashboard, where the following pop-up will appear:
Upon clicking "Continue", you will be redirected to the Reclamation page where you need to verify your ownership of the website. You can verify it via:
Email
or TXT file
How to reclaim your website via email
To start the reclamation process, enter the email of the person who currently owns the site, and click “Send code”:
They will receive an email informing them that a request has been made to reclaim their website. Now, they need to send you the code for you to successfully reclaim the website. If they don’t do it, you can contact our Support team using the chat bubble on the bottom right of this page.
Once they send you the code, all you need to do is enter it and click “Confirm code”:
A success message will appear, which means the website is now added to your account:
How to reclaim your website via TXT file
If, for some reason, you can't connect with the current owner of the website and you can't get the code, you can easily verify ownership by downloading and uploading a .txt file to your site's webroot directory.
Here's how to do it:
First, download the .txt file:
Then, upload the file to the <webroot>/.well-known/ directory. If it doesn't exist, you need to create it.
Next, click "Verify".
If you've done it successfully, you will see a success message, and the website will be added to your account.
WordPress Tip: If you're a WordPress user and the well-known folder doesn't exist, install a File Manager plugin. Then, you can easily create it inside the webroot directory and paste the .txt file there.