How to Reclaim a Website
Updated this week

In some cases, websites associated with a certain NitroPack account can be claimed by your account.

You can only reclaim sites that are using a free or single-site paid plan. If the site you want to move is the last remaining website on a multi-site plan (or if it exists under a quota under a multi-site plan), you have to contact our support team at [email protected].

For all other cases, here’s how you can reclaim a site:

First, you’ll need a NitroPack account. If you don’t have one, go to, click on the “Get Started” button, and select Free plan.

After finishing the registration process, you will be automatically redirected to your dashboard.

Once you log into your NitroPack Dashboard, click on “Add new website”.


Next, enter the site’s URL. Our system will automatically detect that the website is already registered with another NitroPack user:


Click on “Reclaim” to start the process:


Enter the email of the person who currently owns the site, and click “Get reclaim code”:


They will receive an email informing them that a request has been made to reclaim their website. Now, they need to send you the code for you to successfully reclaim the website. If they don’t do it, you can contact our Support team using the chat bubble on the bottom right of this page.

Once they send you the code, all you need to do is enter it and click “Reclaim site”:


A success message will appear. Now you can finish your order by selecting a preferred subscription and clicking “Add”:


Once you finish the order of your reclaimed website, it will appear in the “All website” menu:


Important: You can’t reclaim a website that has been reclaimed in the last 30 days.

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