If you had any setup issues or suboptimal performance after installing NitroPack, contact us and will gladly walk you through our app and fine-tune your settings based on your specific needs.
But in case you want to delete a website, this quick walkthrough will show you how.
How to delete a website
To delete a website from your account, log into NitroPack and go to Billing:
Then, scroll down to the Subscriptions widget.
This is where all of your subscriptions are located. In case you have just a single site, you will see one subscription with just one site on it. In case you have multiple subscriptions with multiple sites on them, simply navigate to the subscription where the site is located and choose Manage >> View websites:
Once you are in the list of sites for this subscription, locate the site that you want to delete and click on the three dots next to the “Upgrade” button, then select “Delete”:
Upon clicking “Delete”, a confirmation popup will appear, requiring you to type in DELETE to complete the process:
After clicking “Delete”, a success message will appear:
We know that the easiest option when you are not satisfied with a service is to just drop it. However, our experience shows that our users change their minds about deleting a website when they explore the following options:
Enable Test Mode: You can enable Test mode on your account, where the optimizations will be temporarily stopped, so your customers will experience your site without NitroPack. This is a particularly handy option while setting up NitroPack and tailoring its optimizations so they best fit your use case. Learn more about Test Mode.
Contact our Support team: Our customer support will reply to all of your questions within 26 minutes or less, making sure that no issue is left unsolved in a very short time
Move to a Free Subscription: NitroPack offers a free subscription covering up to 5,000 pageviews a month, which can be a perfect solution for you to switch on instead of deleting your website.
If you need any assistance or have questions, you can contact our Support team using the chat bubble on the bottom right of this page.